Shipping policy
Processing Times
All items are made to order. Processing times vary depending on the product and order size.
- Standard orders: 1-3 business days
- Custom and personalized orders: 5–7 business days
- Large or bulk orders may require additional production time
If you need an item by a specific date, please contact us before placing your order.
Shipping Methods
We ship throughout the United States and select international destinations using trusted carriers such as USPS, UPS, and FedEx.
Shipping costs are calculated at checkout based on the destination, package size, and shipping method selected.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Local Pickup
Free local pickup is available in Spring, Texas.
Customers will receive a notification when their order is ready for pickup, along with pickup instructions.
Delays
While we strive to meet all estimated delivery dates, Cuart Studios is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.
Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery so we can assist with a resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may require additional shipping charges for reshipment.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Cuart Studios
Spring, Texas
Email: contact@cuartstudios.com